We are dedicated to empowering NDIS participants through comprehensive assessments that identify their unique needs and support them in accessing the right services and assistance to achieve their goals.
Our friendly and experienced team of Occupational Therapists and Physiotherapists take the time to understand each participant’s unique needs, delivering consistent, high-quality assessments that are objective and evidence-based.
Hear from Ally, one of our dedicated NDIS Assessors, as she shares insights into the assessments she conducts and how they help participants access the right supports to achieve their goals.
Our assessment services include
Functional Capacity Assessments (FCA)
We help participants access the right NDIS support by assessing their strengths and identifying areas where additional assistance is needed. These assessments provide a clear picture of a person’s ability to manage daily tasks and recommend supports that align with their goals and needs.
Specialist Disability Accommodation (SDA) Assessments
For participants with high functional impairment needs, our SDA Assessments determine eligibility for specialist housing solutions under the NDIS. We assess an participant’s requirements to ensure their living environment is safe, accessible, and tailored to their specific needs.
Supported Independent Living (SIL) Assessments
Our SIL Assessments evaluate the level and type of daily support required for participants to live as independently as possible. This may include personal care, assistance with household tasks, and overnight support to promote safety and autonomy in their home environment.
Why Benchmark?
Experienced assessors
83% of our assessors have at least 10 years of experience
Expertise in diverse conditions
Supporting physical, neurological, and psychosocial needs
Timely and responsive support
We prioritise efficiency to support participants without unnecessary delays
Immediate availability
Assessments can be scheduled without long wait times
How we support your participants
Tailored assessment
We take the time to understand each participant’s daily routine over a week, identifying their strengths and areas where they may require assistance.
Comprehensive review
We evaluate all aspects of an participant’s life, including household tasks, personal care, social interactions, and transportation.
Open communication
We collaborate closely with participants and their support networks to ensure the best possible outcomes.
Supportive environment
Family members or support persons are welcome to participate in the assessment.
Frequently asked questions
How quickly can you organise an assessment?
We have immediate capacity to provide assessments across NSW, ACT and SA. Once we receive a referral and necessary documentation, we typically schedule assessments within 1-2 weeks, depending on participant availability and location.
How long do your assessments take?
The entire process, including the assessment and report writing, takes between 15 to 20 hours depending on the participant. The direct interview typically takes 2-3 hours, but this can vary depending on the participant’s unique needs.
How are your assessments conducted?
We prefer face-to-face assessments to ensure a high-quality assessment and accurately capture all support needs. However, we also offer telehealth options if necessary. Our assessments involve a combination of interviews, observation, and standardised tools tailored to the participant’s needs and goals
Can your assessment services be tailored to suit a participant’s specific needs or goals?
Yes, all our assessments are customised to meet each participant’s unique needs and goals. We focus on the areas most relevant to their NDIS plan and future support requirements.
What is the process for referring a participant for an assessment?
To refer a participant for an assessment, simply fill out the form below. One of our NDIS assessors will be in touch to discuss your needs and the required documentation.
Family of participant
Meet Justin Lim, our Customer Experience Lead
Justin is an experienced, registered Occupational Therapist with a deep passion for helping to support NDIS participants achieve their goals. He works closely with Support Coordinators, Plan Managers, and other NDIS professionals to ensure seamless service delivery, tailored support and positive outcomes.
Chat to our friendly team
Have a question about our NDIS assessment services? Fill out the form below, and we’ll be in touch.