Our Mission Statement
Our mission is to establish ourselves as the leading provider of assessment and rehabilitation services, setting the industry benchmark for excellence. Through our unwavering commitment to exceptional standards to consistently deliver outstanding outcomes for our valued clients and customers.
How we achieve this
Empathy and Compassion: Building strong, trusting relationships is central to everything we do.
Active Listening: Our experienced team, take the time to understand your unique situation.
Excellence and Innovation: Our solution-focused approach ensures we deliver successful outcomes, consistently and quickly.
Together, we set the benchmark, delivering outstanding service and constantly improving to exceed expectations.
Our values
Our leadership team
We take pride in our multidisciplinary and collaborative team that sets us apart. Their collective knowledge and skills in assessments, workplace rehabilitation, injury prevention, and wellness support enable us to deliver outstanding results. Together, we work seamlessly to provide the highest level of service and achieve optimal outcomes for our clients.
Led by visionary leaders, we inspire excellence in customer service and deliver the best outcomes for our clients.
Heidi Mitchell
GENERAL MANAGERMelissa Waugh
BUSINESS MANAGERTori Rasheed
CUSTOMER RELATIONSHIP MANAGERPenny Charles-Bellamy
ORGANISATIONALEXCELLENCE LEAD